Terms of Service

1. Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you”) and Pakeru Limited (“Pakeru,” “we,” “us”), a company incorporated under the laws of Ghana, with its principal place of business in Kumasi, Ashanti Region, Ghana.

By accessing our website at www.pakeru.com, placing an order, or engaging with any Pakeru service, you agree to be bound by these Terms. If you do not agree, do not use our services.

2. Eligibility

You must be at least 18 years of age to purchase from Pakeru. By placing an order, you confirm you meet this requirement and have the legal capacity to enter a binding contract in your jurisdiction.

3. Products & Pricing

All Pakeru garments are produced in limited quantities. Product descriptions, materials, and imagery are accurate to the best of our knowledge but slight variations in fabric texture, shade, or finish may occur between production batches — this is a mark of hand-finished craftsmanship, not a defect.

All prices are displayed in Ghana Cedis (GH₵) unless otherwise stated. For international orders, the GH₵ equivalent applies at the exchange rate current at the time of transaction. Pakeru reserves the right to update pricing at any time without prior notice.

4. Orders & Payment

An order is only confirmed once you receive a written order confirmation from Pakeru via email. We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraud.

Accepted payment methods include mobile money (MTN MoMo, Vodafone Cash, AirtelTigo Money), major credit/debit cards (Visa, Mastercard), and bank transfer. Full payment is required before production begins on made-to-order pieces.

5. Intellectual Property

All content on this website — including but not limited to brand name, logo, design sketches, photography, campaign imagery, and written copy — is the exclusive intellectual property of Pakeru Limited and is protected under Ghanaian copyright law and applicable international treaties. Reproduction, distribution, or commercial use without written consent from Pakeru is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Pakeru shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products, including but not limited to loss of profit, loss of data, or damage to reputation. Pakeru’s total liability to you shall not exceed the original purchase price of the relevant order.

7. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any dispute arising from these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to arbitration under the rules of the Ghana Arbitration Centre, or at our election, the courts of competent jurisdiction in Kumasi, Ghana.

For customers purchasing from outside Ghana, these Terms do not exclude any mandatory rights you may have under the laws of your own jurisdiction.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to such processing.

9. Amendments

Pakeru reserves the right to update these Terms at any time. Changes will be published at www.pakeru.com. Continued use of our website or services after such changes constitutes acceptance.

10. Contact

For all legal and policy enquiries: support@hellopakeru.com

PAKERU — Kumasi, Ghana